Frequently Asked Questions
Everything you need to know about Dr. Squatch® products, shipping, and more.
What makes Dr. Squatch® soap different from commercial brands?
Unlike mass-produced 'detergent bars,' our soap is made using a traditional cold process with natural ingredients like shea butter, olive oil, and coconut oil. We never use harsh chemicals, parabens, or phthalates, ensuring a better lather and healthier skin.
How long does a single bar of Dr. Squatch® soap typically last?
A bar usually lasts between 2 to 3 weeks with daily use. To extend the life of your bar, we recommend using a Dr. Squatch® Soap Saver to keep it dry between uses.
Where do you ship and how long does it take?
We ship throughout the United States, Canada, and select international locations. Domestic orders typically arrive within 5-7 business days, while international shipping times vary by destination.
What is your 'Sudsfatisfaction' Guarantee?
If you don't love your order, we'll make it right. We offer a 30-day satisfaction guarantee where you can request a replacement or a full refund if the products didn't meet your expectations.
Are your products vegan and cruelty-free?
Most of our products are vegan-friendly, though some scents may contain sustainably sourced goat's milk or honey. We are strictly cruelty-free and never test our products on animals.
How does the subscription service work?
Our subscription allows you to save on every bar and customize your delivery frequency. You can swap scents, skip a month, or cancel anytime through your account dashboard.